When your web hosting provider provides live chat support, you'll be able to speak with a representative live and find out useful information or get a problem resolved timely. The advantage of using chat rather than calling to talk with a live person is that you need only a computer with access to the world wide web, therefore you will not pay any rates when you are in another state or country. What's more, it is simpler to copy and paste details like domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other party over the phone. The live chat is also a considerably quicker solution to contact the web hosting provider's support crew in comparison to using a ticketing system. What's more, in case some situation requires a little more time to be dealt with, you can do something else while you wait for assistance on the live chat, so that you won't lose time - something that is not possible in case you are on the phone.

Live Chat Support in Shared Hosting

We provide a live chat assistance service for all Linux shared hosting packages that we offer and we are able to assist you with almost everything in real time. If you do not have an account with us yet, we will be able to give you more details about the packages in order to help you to get the most suitable package. In case you are an existing customer, we will be able to assist you with any billing or general issue in addition to with a number of common tech problems, such as an email address installation in a desktop e-mail client. When you cannot call us for whatever reason or you are in a country where we don't have a local phone number, the live chat is the best way to contact us. Of course, some situations need longer time to investigate and test, therefore you will have to open a ticket to our technicians, still, we're able to save your time and help you with various issues on the chat.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we offer with all of our Linux semi-dedicated hosting packages, you will be able to find the the right answers for any questions you may have or have numerous problems taken care of in no time. The chat service is accessible every day, thus you're able to get in touch with an agent even on weekends and holidays. In case you're unsure which package is better for your web sites or if our revolutionary cloud hosting platform matches some system requirements, you may join our live chat before purchasing anything. If you are an active customer, you're able to get more information about account settings, billing issues and a number of common technical troubles you may have, for example in case you can't set up an e-mail account in a client on your computer. Our live chat will save you time and effort regardless where you are or when you get in touch with us.