1 hour ticket response
Quick support is our number–one concern and that’s why we have a team of skillful customer service technicians who are eager to offer a fast solution to any question that you might possibly have. Just send your support ticket from the Hosting Control Panel and we’ll reply within 1 hour at the latest. Actually, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A Premium–Quality Tech Support Service
Each member of our technical support team has lots of years of experience in the Linux shared hosting packages sphere and the majority of them have been with us for at least 5 years. They are all prepared to answer all your requests in the most professional manner possible.
A User–Friendly Help Section
To help you get a quick tip on how you can use a specific feature, we have integrated a really intuitive Help Center section in the Hosting Control Panel. You can browse through a vast collection of web hosting account management articles and website administration articles, explore our F.A.Q. database or watch our instructional video tutorials.