Customer Support Channels
A 1–hour Response Guarantee
Our client service staff is taught to rapidly care for all our Linux shared hosting packages clients’ issues and support demands. Via our ticketing system, you’ll be able to post your request and a support staff representative will, no doubt return to you in less than maximum sixty minutes. Realistically, practice has proved that the common reply time period is Twenty or so minutes.
A Top–quality Support Service
Our support service is delivered by a crew of trained employees who definitely are ready to respond to your inquiry in a timely manner. You can easily communicate with the support team by starting a help and support ticket from your Hosting Control Panel or by sending us an e–mail message. On working days, you may also call us on the telephone or make use of the online chat solution.
An Intuitive Help Section
We have incorporated a complete know–how base into the Control Panel so you can get helpful step by step guidelines anytime. Each part of the Control Panel has its own contextual guide area offering a selection of how–to content articles. We have also organized video tutorials to present you with a far better idea of exactly how to accomplish any given procedure.